Delivers reliable answers by referencing verified data sources.
Integration and updates
Stay up to date by syncing with your latest documents automatically.
For every team
Manage FAQs, assign owners, and improve service delivery.
Smarter over time
AI continuously improves based on accumulated response data.
Trust the AI that shows its work
CLASSUM Connect combines optimized LLMs with curated datasets and *RAG to deliver highly accurate responses. Every answer includes its original source, reducing errors and building trust. *RAG(Retrieval-Augmented Generation)
Connect, sync, and let AI do the rest
AI answers stay accurate with automatic updates via API integration. Supports various file formats—website text, images, and FAQ content—all integrated into your AI knowledge base.
One AI. Two workflows made easy.
Track response activity and assign owners directly from the admin dashboard. CLASSUM Connect uses AI to auto-generate FAQs from past answers.
Smarter every time you use it
Admins can manually add answers when needed, and the AI learns from them. The more it's used, the more accurate and intelligent it becomes.
Why teams choose CLASSUM Connect
Flexible pricing
Subscription-based model that enables affordable, scalable AI automation.
Easy to launch
No custom development, setup, or training required. Just plug in and go.
Trusted security
Stay up to date at no extra cost. ISO-certified and built to meet high security standards.
Shaped by your needs
We adapt your feedback into our product roadmap to ensure CLASSUM grows with your needs.
How teams use CLASSUM Connect
Customer Support (CS)
Automate repetitive customer inquiries 24/7 to reduce gaps in support coverage.
Internal Company Chatbot
Let AI handle employee questions based on your internal documentation.
Public Service Support
Keep responses accurate by automatically updating regulatory or policy changes.
Healthcare Service Guidance
Guide patients quickly with personalized support. From recommending hospitals to booking.
How teams use CLASSUM Connect
Customer Support (CS)
Automate repetitive customer inquiries 24/7 to reduce gaps in support coverage.
Internal Company Chatbot
Let AI handle employee questions based on your internal documentation.
Public Service Support
Keep responses accurate by automatically updating regulatory or policy changes.
Healthcare Service Guidance
Guide patients quickly with personalized support. From recommending hospitals to booking.
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